> ## Documentation Index
> Fetch the complete documentation index at: https://docs.redbark.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Connections
> Manage your linked bank accounts
A connection is a link to your bank. Each connection can include multiple accounts, for example a transaction account and a savings account at the same bank.
## Connection types
Connect via Fiskil (CDR). Used for syncing transactions.
Connect brokerage accounts to sync holdings and trades. Available on the Professional plan (and during your trial).
## Connections list
Connections are grouped by institution. Each group has a header row with the institution logo, name, status pill, account count, last synced date, and a three-dot menu. Below the header, a table lists each account on the connection with its name, masked number, type (Transaction, Savings, Credit Card, Loan, Investment, or Term Deposit), and per-account status.
## Statuses
| Status | Description |
| ---------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Connected** | Working normally |
| **Disconnected** | The connection is no longer active. If the connection was invalidated (credentials expired or changed), reconnection is required. If the consent was revoked, the connection is being removed and its data deleted, so there is nothing to reconnect. |
| **Pending MFA** | The bank is waiting on a multi-factor challenge to complete |
| **Fetching** | Provider is still pulling accounts for a new connection |
| **Stuck** | The initial account fetch has not completed within 3 days. Use **Retry** to try again. |
| **Syncing** | A sync is currently running against one of the accounts |
## Supported institutions
### Australian banks
Redbark connects to Australian banks through the [Consumer Data Right](https://www.cdr.gov.au/) (CDR / Open Banking) framework. Any bank or Authorised Deposit-taking Institution (ADI) that participates in the CDR is supported. This includes all major banks (CBA, Westpac, NAB, ANZ) and most smaller banks, credit unions, and building societies.
### American Express
American Express is **not yet supported**. The CDR framework initially only covered traditional banks and ADIs. Because Amex operates as a credit card issuer rather than a bank, they were outside that scope.
The Australian Government updated the CDR rules in March 2025 to bring non-bank lenders like Amex into the framework. That rollout begins in tranches from July 2026. Once Amex completes their enrollment, Redbark will be able to access their data immediately.
Amex support depends on American Express meeting the government's CDR enrollment timeline. Exact availability is not yet confirmed.
### Brokerages
Brokerage connections are available on the **Professional** plan (and during your trial). These connect through SnapTrade and support Australian and international brokerages.
## Adding a connection
Click **Add Connection**. The picker offers two options:
* **AU Banks** — Australian bank accounts via Fiskil
* **Brokerage** — investment accounts via SnapTrade (Professional plan, and during your trial)
### Australian bank
Opens the Fiskil consent flow. Select your bank, log in, and grant consent through the Consumer Data Right (CDR). Your accounts sync automatically once consent is granted.
Australian bank connections use the Consumer Data Right framework. Your bank credentials are handled by Fiskil and are never stored on Redbark servers. CDR consents expire after 12 months. See [Consents](/consents) for details.
## How quickly do transactions appear?
Transaction data is made available by your bank through the CDR framework, not by Redbark. How quickly new transactions appear depends entirely on your bank.
* Some banks make data available every few hours. Others update once a day.
* There is no consistent pattern across banks, and the CDR rules do not specify how frequently banks must publish new data.
* In practice, most transactions appear within a few hours to around 18 hours after they post at your bank.
Redbark syncs the latest data your bank has published. If a transaction has posted at your bank but hasn't appeared in Redbark yet, the bank has not yet made it available through their CDR feed.
Only **posted** (settled) transactions are synced by default. Pending transactions are excluded to avoid duplicates when they later post with updated details. If you need earlier visibility, you can enable pending transactions per sync as an [experimental setting](/syncs#include-pending-transactions-experimental).
## Refreshing a connection
Use the **Refresh** button on the connections page to re-trigger the syncs that depend on your connections. Refresh runs the per-destination sync tasks with a short debounce and an idempotency window, so back-to-back clicks coalesce into a single run. It does not call your bank directly — Redbark pulls whatever data your bank has already made available through the CDR feed.
## Deleting a connection
Select **Delete** from the three-dot menu to remove a connection. Any syncs that depend on accounts from this connection are immediately disabled, and the accounts, tokens, and connection row are queued for deletion in the background.